High Five

The High Five nominees for the week of 11/14/09 are:
Cindy Mace, Bob Marini, Domingo Silva, Mauricio Hernandes, Kirk Edson, Arnie Thorrell ...
AND THE WINNER IS: Cindy Mace #222

Great Team Effort!

Just an honorable mention to all the drivers who helped out on Saturday, November 7th.

High Five

The High Five nominees for the week of 11/07/09 are:
Jamie Huertas, Andrea Luarsi, John Rideout...
AND THE WINNER IS: Jamie Huertas #276

High Five

The High Five nominees for the week of 10/31/09 are:
Steve Lopes, Charlie Beckman, Joe Costa, Steve Stone, George Muir, Joe Crook, Ed Ramos, Jeff Hughes
AND THE WINNER IS: Steve Stone #18

A&A Metro Transportation of Massachusetts Named No. 1 Industry Leader by National Transportation Association

Bridgewater Company to Accept ‘Paratransit Operator of the Year’ Award by Taxicab, Limousine & Paratransit Association

(ROCKVILLE, Maryland)—The Taxicab, Limousine & Paratransit Association (TLPA) is pleased to announce it has named Thomas P. Arrighi, President of A&A Metro Transportation in Bridgewater, Massachusetts, as its 2009 Paratransit Operator of the Year.

In a highly competitive field of applicants for the award this year, Arrighi and A&A Metro Transportation exemplified the award criteria for attention to safety, superior service and community involvement.

“With Tom’s leadership, A&A Metro Transportation has earned the respect and trust of the people they serve,” said Alfred LaGasse, Chief Executive Officer of the TLPA. “This is a company and a leader that believe in the highest quality service, in rewarding the efforts of workers, and in being an active part in the community.”

The company was started as Bill’s Taxi in 1952, operated by Tom’s parents, Bill and Dorothy. Tom bought the company from them in 1987, and expanded into paratransit services that first year after buying his first wheel chair van and winning a contract to transport school children. The company now has a fleet of almost 100 vehicles, 50 percent of which are ADA accessible, and operates 685,000 passenger trips each year.

Community involvement is a key belief with Tom. He is an elected member of the Town of Bridgewater’s Recreation Department, and for 20 years served on the YMCA’s Board of Governors in East Bridgewater. Along with his brothers and family, Tom has organized the annual St. Thomas Aquinas Charity Golf Tournament for the past 11 years, raising $150,000. He was named 2004 Citizen of the Year by the Bridgewater Rotary Club.

The award is an honor that Tom knows belongs as much to his staff, who he regularly rewards through company programs and incentives for exemplary service to clients.

“We are only as strong as our front line employees,” says Tom. “Without them, we cannot succeed.”

Tom will accept the award on Oct. 5 in front of nearly 1,000 industry peers at the TLPA’s annual convention, held this year at Caesar’s Palace in Las Vegas. This year marks the 91st Annual Convention & Trade Show for the TLPA, and is the world’s largest gathering of for-hire fleet executives.

Established in 1917, the Taxicab, Limousine & Paratransit Association (TLPA) is a non-profit trade association of and for the private passenger transportation industry. Its extensive membership spans the globe to include 1,000 taxicab companies, executive sedan and limousine services, airport shuttle fleets, non-emergency medical transportation companies, and paratransit services. For more information, please visit www.tlpa.org.

July 2009 Driver of the Month

Driver of the Month for July 2009 is
John Miranda
John is a van driver for Bill’s Taxi Service, Inc / A&A MetroTtransportation. This is the second time John has been selected as driver of the month. John has worked here as a driver for over two year. He has impecable record and is a very patient man. John is in a member in a local band and loves music. It would no surprise to see his name listed again as driver of the month.

June 2009 Driver of the Month

DRIVER OF THE MONTH FOR June 2009 is...
Patricia Chapman
Pat Chapman has been a driver for Bill’s Taxi Service, Inc. / A&A Metro Transportation for over 6 years. We are surprised to find this is her first time winning Driver of the Month. She has a great way with clients, always smiling and professional. We can always count on Pat when extra runs need to be filled. Pat has a large family which she likes to spend time with.

May 2009 Driver of the Month

DRIVER OF THE MONTH FOR May 2009 IS…..
Robert Wells
Robert has been an employee of A&A Metro Transportation for over 6 years.
He works out of the Stoughton office as a CDL Shuttle Driver. Robert has an outstanding record for attendance and safety.

Customer Feedback

I would like to take a moment to commend George and Peggy, who transport me daily between my home and the Mansfield Train Station. Their professionalism and positive attitude make riding the van truly enjoyable.

Since I am totally blind, I ask George and Peggy to not only bring me to/from the station, but also to guide me between the train and the van. They are always more than willing to assist me, which is a tremendous help.

No matter the weather (including during a large blizzard) Peggy and George are prompt and take great care in ensuring the safety of all passengers.

I wish to thank you and the management of A & A Metro for hiring such excellent employees. Their hard work deserves many commendations and much appreciation.

Sincerely Yours,
T. Vernon, Mansfield, MA

April 2009 Driver of the Month

DRIVER OF THE MONTH FOR April 2009 IS…..
Lester Peterson! #42
Lester has been with us for 16 years! He does a fantastic job as a 7D Driver and also as our night time Cab Driver. Way to go Lester, thanks for all of your dedication and hard work!

High Five for the Week of April 25th

The High Five nominees for the week of 4/25/09 are:
Mario Viera, Mike McDowell, Steve Lopes, Jeff Hughes, Joe Costa, Tony Raphanella
AND THE WINNER IS: Mario Viera #160

High Five for the Week of April 18th

For the week of 4/18/09 the nominees are: Tom Smith, Lester Peterson, Bill Pike, Charles Ranahan, Jeff Hughes, Arnie Thorrell
AND THE WINNER IS: Lester Peterson #42

High Five for the Week of April 4th

For the week of 4/4/09 the nominees are:
Charles Ranahan, Perry Tillotsen, Kevin O’Brien, Mike McDowell, Jeff Hughes, Elizabeth Merkin
AND THE WINNER IS: Jeff Hughes #19!

February 2009 Driver of the Month

Andrea Luarsi
Andrea has been with us in our Quincy/Stoughton office for 6 years. We can always count on Andrea!
Thanks for everything!

In Memorium

It is with deep sadness we announce that Jeff Hughes’ father lost his battle with cancer. Our prayers are with Jeff and his family during this difficult time.

High Five for the Week of March 7

For the week of 3/7/09 the nominees are: Joe Amaral, Kim Rego, Mike Gento, Peg Santiago, Patty Oranellas, Jim O’Neill
... and the Winner is...
Peg Santiago #17!
WAY TO GO!

High Five for the Week of February 28

For the week of 2/28/09 the nominees are: Andrea Luarsi, Tommy Z., Arnold Thorell, Joe Costa, & Steve Lopes
AND THE WINNER IS:
Andrea Luarsi
WAY TO GO!

In Memorium

A&A Metro is honored to dedicate this week's issue of our company newsletter in memory of the brave service and sacrifice of
Marine Lance Cpl. Kevin Preach.

High Five for the Week of February 21

For the week of 2/21/09 the nominees are: Jeff Hughes, Kim Rego, Paul Hill, Ed Azor, & Melodie James
AND THE WINNER IS:
Jeff Hughes
WAY TO GO!

Welcome Aboard!

We are pleased to welcome the following new employees to the company:
Eddy Ramos: Tower Point Shuttle
Michael McDowell: Tower Point Shuttle
Arlene Owczarczak: Monitor
Joelle Damier: Monitor
Joycelyn Perez: Monitor
Rose Brown: Monitor
Ronald Howard: Monitor
Winzor Glaude: Monitor


Please say hello when you see them!

High Five for the Week of February 14

For the week of 2/14/09 the nominees are: Steve Hinxman, Joe Amaral, Janice Alley, Peter White, & Jerome Faria;
AND THE WINNER IS:
Peter White
WAY TO GO!

January 2009 Driver of the Month

Jules Pierre
Jules has been in our Quincy/Stoughton office for 4 years and is a pleasure to work with. Thanks for everything you do Jules!

High Five for the Week of February 7

For the week of 2/07/09 the HIGH 5 nominees are:
Pat Chapman, Steve Stone, Fonda Johnson, Tony Raphanella, Minnie Bryant, Joe Costa, Lori Huff, and Ed Brooks
AND THE WINNER IS:
Minnie Bryant!
WAY TO GO!

December Driver of the Month

Kim Rego
School Van Driver

Kim has been driving for us for over 5 years! She takes great care of her clients and their families are forever grateful!

This Week's High Five

For the week of 1/3/09, the nominees were:
James Duane
Joe Costa
Russ Anderson

AND THE WINNER IS:
James Duane! #140
WAY TO GO!